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How to Turn Customer Testimonials into High-Converting UGC Ads

How to Turn Customer Testimonials into High-Converting UGC Ads - Coming Soon in UAE
30 June 2025
10 minutes to read

In an age where trust and authenticity are more important than ever, user-generated content (UGC) has emerged as the gold standard of modern marketing.  Customer testimonials outperform all other sorts of user-generated content in terms of turning browsers into buyers, especially when translated into high-converting video advertising.

With the advancement of artificial intelligence, it is now easier and less expensive to convert these testimonies into professional-quality UGC commercials, thanks to AI UGC tools and free AI video programs like Invideo AI.  In this tutorial, we’ll look at how to properly turn daily reviews into marketing gold, and how to do so at scale.

 

Why Do Customer Testimonials Work?

Before we get into the tools and techniques, let’s first grasp the psychology of testimonial-based marketing.

1. Social Proof Sells

People trust people over slick brand text.  Testimonials serve as social confirmation, displaying actual results from genuine customers.

2. They Answer Objections

An excellent testimonial can address various complaints a lead may have regarding pricing, usability, efficacy, or support.

3. They Foster Emotional Connection

Text or video from a satisfied consumer makes a story.  Storytelling improves memory recall and adds emotional value.

So, how can you turn a basic text review or phone-recorded video into a scroll-stopping user-generated content ad?

Step 1: Curate the Right Testimonial Content

Not all testimonies are created equally.  Here’s what you should look for:

  • Specific outcomes: “I saved 4 hours per week” outperforms “It’s fantastic!”
  • Emotion: Look for real enthusiasm, relief, or satisfaction.

Unique use cases include highlighting distinct demographics or consumer kinds.

 

Shorter testimonials are better suited for fast-paced platforms such as Instagram Reels or TikTok.

Pro tip: Gather testimonials from product reviews, emails, phone calls, and even social media comments.  With permission, of course.

Step 2: Select Your Advertising Format  Based on Platform

Before you begin anything, decide where your ad will appear.

Platform: Best Format

  • Instagram: vertical short-form videos.
  • Facebook videos: landscape or square.
  • YouTube: Testimonial compilation.
  • TikTok: Fast-paced and native-style experience.
  • Website: Long-form testimonial video.

Every format has its own set of nuances, so understanding your platform will help define your content and images.

Step 3: Use AI UGC Tools to Streamline the Process

This is when things get exciting.  AI UGC technologies allow you to automate much of the creative process.

What exactly is AI UGC?

AI UGC is the use of artificial intelligence to develop, enhance, or repurpose user-generated content, without the need for a full-fledged production staff.

 

These tools can do the following:

  • Convert text reviews into video.
  • Generate AI avatars or voiceovers.
  • Automatically add subtitles and transitions.
  • Style videos to fit branding.

This means you can move from a raw client quote to a polished video advertisement in minutes.

Step 4: Edit Using a Free AI Video App

Now that you have decided on your content and presentation, it’s time to get started.  One of the most effective methods to accomplish this is to use a free ai video app such as Invideo AI.

Why AI Tool?

  • No templates required:  Simply input your testimonial, and the software will automatically create a video with images, transitions, and audio.
  • Voiceovers and avatars: You can use testimonials to create talking avatar or narration movies.
  • AI-enhanced visuals: Add relevant stock footage, customer-style B-roll, or product photos without having to manually edit them.
  • Free plans are available: They allow you to try before committing to paid features.

You do not need to have any editing knowledge to use the AI tool. It’s perfect for combining several client stories into a cohesive, high-converting video collection.

 

Step 5: Include Key Performance Elements

To ensure that your testimonial-based UGC ad succeeds, you must design it with conversion in mind.  Here is what to include:

1. Hook (first three seconds)

Begin with a bold claim or a pain point that your audience can identify with.  Examples include: “I couldn’t find a planner that worked for me… until this one.”

2. The Transformation

What changes occurred after the customer tried your product.  Use images or overlays to highlight the benefits.

3. Call to Action (CTA)

Encourage viewers to take action by using phrases like “buy now,” “try for free,” and “learn more.”  Test both gentle and hard CTAs based on your audience.

4. Branding

Even though UGC is designed to feel natural, make sure your logo, colors, and product are easily evident.

Bonus Tip: Make It Feel Authentic

The genuine, relatable style of user-generated content makes it so appealing.  Don’t over-polish.  To keep the user-first vibe, use subtitles, lo-fi audio, vertical orientation, and natural speech patterns.

 

Things to Avoid:

  • Excessively written lines.
  • Stock-heavy graphics that appear staged.
  • Repetitive or robotic voiceovers.

To increase appeal while maintaining realism, use voice cloning technologies or AI avatars that represent various client demographics.

How to Scale: Convert One Testimonial into Many UGC Ads

Here’s how to get the most out of a single testimonial:

Variation Type: Example

  • Length variation 6-second teaser, 15-second advertisement, and 30-second tale.
  • Platform-native edit TikTok vertical against Facebook square.
  • Different CTAs like “Buy Now” and “Watch Demo”.
  • Overlay swap. Different product images or features.

AI tools can repurpose your video in different formats with a few clicks, reducing time and increasing reach.

Real-world Example

Assume you receive a 5-star review from a consumer who says:

“I was hesitant at first, but within a week of using this program, I had streamlined my entire business operation.  I’ve saved hours each day!”

 

With an AI tool, you can:

  • Paste this phrase into the free AI video app.
  • Select an avatar or voice style.
  • Include visuals of someone working at a desk.
  • Insert a testimonial overlay.
  • Export for Instagram and TikTok.

Within 10 minutes, you’ll have a ready-to-share UGC-style commercial featuring a genuine user’s voice and story—no camera required.

Conclusion

Customer testimonials can now be converted into high-converting user-generated content ads without the need for studio equipment or a production team.  Brands can swiftly scale authentic content, gain audience trust, and improve conversion metrics across social media using AI UGC technologies and platforms such as Invideo AI.

By beginning with genuine stories, adding innovative AI upgrades, and carefully distributing them, you can transform your brand from a name to a trusted voice, powered by the people who love your product.

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